11 May 2021: For information about the FragAttacks Wi-Fi vulnerability, see the FragAttacks - RUCKUS Technical Support Response Center page in the Announcements below. Flexera and LiMAN system maintenance is complete. Due to the COVID-19 pandemic, most Ruckus Networks Support Engineers are working remotely. If you experience difficulty with contacting Ruckus Networks Support via telephone, please use our Live Chat option as an alternative channel to open a case.

Activate Purchase Warranty Checker Register Warranty Download Licenses Submit A Case View Your Customers Feedback

Announcements Upgrade Guides License Management Warranty & RMA KB & Forums Tools Asset Management

• FragAttacks - RUCKUS Technical Support Response Center
• Smart Homes Wi-Fi Setup (including Lennar) in the How-To Hub
• Welcome to the New Ruckus Community! – now live
• Free Ruckus Training Courses
• Ruckus Networks Support Availability During COVID-19 Outbreak
• Announcing the Ruckus Support "How-to-Hub"
• Software Downloads - Recent Releases
• Technical Documentation - Recent Releases
• New Ruckus Networks Support Portal Search Engine - 1 March 2020

• Ruckus Cloudpath Upgrade Guide, 5.2
• Ruckus FastIron Software Upgrade Guide, 08.0.80
• Ruckus SmartCell Insight (SCI) 5.2.1 Upgrade Guide
• Ruckus SmartZone Upgrade Guide for 5.1 (SZ100, SZ300, vSZ)
• Ruckus SmartZone Upgrade Guide for 5.0 (SZ100, SZ300, vSZ)
• Ruckus vSPoT Upgrade Guide, 3.7.2
• Ruckus ZoneDirector 10.2 Upgrade Guide
• Ruckus ZoneDirector 10.1 Upgrade Guide
• Ruckus ZoneDirector 10.0 Upgrade Guide

• How-To Hub Licensing page
• License Manager - LiMAN
• License Purchases - Download Licenses
• Temporary License

• Register Warranty
• Warranty Checker
• "Support Service" Missing or Expiring
• RMA Return Instructions

• How-To Hub
• Knowledge Base Search
• Ruckus Education Youtube Channel
• Technical Documentation - Recent Releases
• Security Bulletins
• Forum Community Discussions
• Forum Community Announcements
• Training Portal
• WiFi 101 Blog

• AP Certificate Replacement
• Interoperability Tool
• Log Analyzer
• Ruckus Diagnostic Dashboard (RDD)
• Case and RMA Management
• KRACK - Ruckus Wireless Support Resource Center
• Open Source Software
• Accessibility

• Asset Management Tool
• Hardware Summary
• Support Purchases - SPA Required
• Activate Purchase - Purchase Code Required
• Cloud Subscription Purchases

Ruckus Unleashed

Cloudpath Enrollment System

CommScope RUCKUS Cloud

Virtual SmartZone (vSZ)

SmartZone (SZ)

Ruckus LTE (CBRS)

RUCKUS Analytics

SmartCell Insight (SCI)

Ruckus IoT Suite

ZoneDirector (ZD)

Ruckus Indoor APs

Ruckus Outdoor APs

Ruckus ICX Switches

Ruckus Diagnostic Dashboard (RDD)

Ruckus SPoT

Ruckus Network Director (RND)

FlexMaster

Mobile Apps and Accessories

Ruckus Best Practices, Guides, and TechNotes

EOL Ruckus Products

EOL FastIron, ICX & Mobility Products

Discussions

• FragAttacks Security Vulnerability - RUCKUS Technical Support Response Center (Created on 2021/05/11)
• Send radius accounting interim-updates when User-Name Changes (Created on 2021/05/11)
• Sonos and Ruckus unleashed (Created on 2021/05/10)
• Admin login credentials (Created on 2021/05/08)
• MAC address authentication on Ruckus Smartzone100 6 (Created on 2021/05/07)
• CloudPath SaaS EAP-TLS computer authentication (Created on 2021/05/07)

Activate Purchase Warranty Checker Register Warranty Download Licenses Submit A Case View Your Customers Feedback

Discussions

• FragAttacks Security Vulnerability - RUCKUS Technical Support Response Center (Created on 2021/05/11)
• Send radius accounting interim-updates when User-Name Changes (Created on 2021/05/11)
• Sonos and Ruckus unleashed (Created on 2021/05/10)
• Admin login credentials (Created on 2021/05/08)
• MAC address authentication on Ruckus Smartzone100 6 (Created on 2021/05/07)
• CloudPath SaaS EAP-TLS computer authentication (Created on 2021/05/07)